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General

What is Emakin BPMS?
Emakin BPMS is a scalable, enterprise-grade software package for developing process-based solutions with ease. It enables medium- and large-scale organizations to design and deploy unlimited processes that seamlessly interconnect people and systems. 
It is a platform for easy-to-use and easy-to-design business applications. It's built on a highly advanced BPM engine to manage any kind of business processes. 


Who is Emakin BPMS for?
Emakin BPMS reduces reliance on coding expertise, and thus streamlines software development by removing the bottlenecks that plague traditional development life cycles. 
With this concept, Emakin welcomes "citizen developers"; making application development much more easier and more accessible by non-professional developers.
Business users with no formal knowledge of software development can digitalise their business processes easily and efficiently.
However, this is not the only benefit that Emakin provides. In the hands of an experienced developer, Emakin opens a wide door to design complex solutions while reducing the development time.


How is Emakin BPMS designed?
Emakin BPMS is designed to provide a single comprehensive web interface that encompasses all facets of a process lifecycle – analysis, modeling, simulation, and continuous enhancement – and to eliminate the need for people to learn and use multiple different systems and applications. A flexible architecture allows for rapid and frequent modifications to active processes and makes it easy to migrate older applications into service-oriented structures. 


How scalable is Emakin to a large user group?
At the heart of Emakin is a fault-tolerant and scalable Process Engine that manages and executes all processes. This engine acts as the central point of communication for every player in a designed process, be they people, applications or database systems. The engine evaluates active processes, manages authentication and authorization, and performs tasks such as dispatching notifications, assigning workflow jobs and coordinating integration endpoints. Currently, Emakin is used by companies having more than 20,000 users or with daily transactions of more than 10,000.


What security certifications does Emakin provide, are you ISO certified?
Emakin Cloud is available on Google Cloud, Microsoft Azure and Huawei Cloud and aligned with regulatory standard. 
Moreover, Emakin has ISO9001 and ISO27001 certificates.


Do you have any processes to use to get started?
Emakin BPMS provides ready-to-use processes to install directly from its marketplace. After installing them, you have complete control to configure them based on your needs.
Some of these processes are;

  • Client Acceptance
  • Time and Services
  • Contract Management
  • Purchase Request
  • Leave Request
  • Expense Management

Pricing

How does pricing work?
Emakin platform is based on named user count. There are user packages starting from 50 and continuing in groups (100, 250, 500, 1.000 and so forth). So, our customers choose the package that suits them and start using.
Please contact our sales team from this link to know more about the pricing details. https://www.emakin.com/request-demo


Are licenses transferable?
Yes. The system asks you not to exceed the number of active users at any time. So, you may disable some users and add any new users as long as the total active user count does not exceed the license.


What does the license termination process look like? 
You can always terminate your contract any time you want by contacting us. You will have access to the system till the end of your payment duration.


Can I try Emakin BPMS?
Yes, you can.  Please contact our sales team from this link
Request demo: https://www.emakin.com/request-demo


Do you have a partner reseller program?
Yes, we do. If you are planning to be a part of Emakin Community, please contact us from this link.  https://www.emakin.com/contact


Do you provide personalized Emakin BPMS training?
Yes, we provide training programs for both end users, business/citizen developers and software developers.

Implementation

Is it genuinely out of the box or is IT involvement needed for items such as APIs?
Emakin comes ready to use out of the box. This means that process owners can start to design(or implement) a process at the initial phase. Again, there’s no IT involvement needed for the APIs as well, but dealing with APIs or integrations may require some more technical knowledge.


Is Emakin cloud-based or on prems? 
Emakin can be provided with the same functionally on both Cloud and On-Premises.


How long does installation take? 
For our cloud version, there  is no installation time and  you are ready to go as soon as we sign the contract. For the on-prem version, it takes usually a half day to complete the whole setup.


Does it require IT specialized knowledge? 
The form and the workflow designer don’t require any IT expertise. But IT involvement can be beneficial for the integrations.

End User

Which languages do you support?
Emakin BPMS platform is currently available in English, Spanish, Turkish, and Hebrew. In addition, you can localize your processes into any language you want.


Does Emakin BPMS have user guide ?
Yes, You can find all the information about Emakin BPMS on our wiki page.  wiki.emakin.com. link


Can I access Emakin BPMS from my mobile phone? Is there an app?
Yes. You can access Emakin BPMS from mobile phones, tablets, and any modern web browser. Moreover, you can download the native Emakin BPMS app from the Apple Store or the Google Play Store.

System Admin

What browsers does Emakin BPMS support?
Emakin BPMS supports all modern web browsers on both desktop and mobile platforms including Google Chrome, Mozilla Firefox, Safari, Opera and Microsoft Edge.


Does Emakin support two-factor authentication?
Yes. Emakin BPMS supports two-factor authentication.


Do we have privileged access controls? 
Yes. User access is managed on the client base meaning that you organize the access controls.


Is there community based support for those who develop workflows?
Emakin has a public wiki page for documentation. (https://wiki.emakin.com) which is quite handy for developers. In addition to this, we do provide support through our Support Team portal.


Can Emakin provide us usage statistics on a period basis? 
The system provides process usage statistics automatically and administrators can access this data at any time.


How can I add a custom logo?
You can add your custom logo to your Emakin BPMS account from Administrator -> Edit Domains folder.

Click for more information: https://www.youtube.com/watch?v=Xkq6HhS8vWI&list=PLA2eeQWw7vVwn55BpWhhv5_zaboxCKg_K&index=3&ab_channel=emakin.com


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