Action required cases lists all the The "Action Required Cases" dashboard is designed to streamline your workflow by providing immediate access to the most urgent tasks requiring your attention. This dashboard aggregates all critical and high-priority cases related to the user. So it is a sort of quick access to the important cases, and the whole page is totally customizable. associated with you, ensuring you can quickly identify and act on important matters.
Critical Cases
Critical priority cases are listedThis section prominently displays cases classified as critical priority. These are the tasks that demand immediate attention due to their potential impact on your work or the organisation.
High Priority Cases
High priority cases are listed.
These priorities can be set inside a case automatically or manually.
Following the critical cases, this area lists cases marked as high priority. While slightly less urgent than critical cases, they still require timely action to ensure smooth operations and project progress.
The priority of a case can be determined automatically based on predefined criteria or set manually, offering flexibility in how tasks are prioritised and managed.
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