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Integrating the emails to channels depends on your email server configuration from “Email forwarding” section.
Registering DNS MX Record
To forward emails from a new MX record must be added to your DNS configuration. If you host your mail server internally internal MX record is enough.
Open your DNS management panel
Add a new record for emakin forwarded addresses. For example if you configured the “Incoming Mail (SMTP) Domain“ as “smtp.emakin.com” a new record must be created with “smtp” under “emakin.com” domain.
Enter emakin application hostname to new entry.
Select type as “MX”
Save your configuration
Forwarding e-Mails from Google GMail Configuration
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Open the “admin.google.com” panel
Choose “GMail” under the “Google Workspace” navigation menu.
Open the “Routing” section bottom of the list.
Find the “Email forwarding using recipient address map” option in routing options.
Click on “ADD RULE”
Enter a description like “emakin forwards” for the rule.
Enter the mapped address as “crm@emakin.com” and map to “crm-99337BB866048523E037AF7F4571AFB4@smtp.emakin.com”
You may add additional channel email addresses as long as needed in this list.
Select “All incoming messages”
Click to “Save”
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