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  1. Open the “admin.google.com” panel

  2. Choose “GMail” under the “Google Workspace” navigation menu.

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  3. Open the “Routing” section bottom of the list.

  4. Find the “Email forwarding using recipient address map” option in routing options.

  5. Click on “ADD RULE”

  6. Enter a description like “emakin forwards” for the rule.

  7. Enter the mapped address as “crm@emakin.com” and map to “crm-99337BB866048523E037AF7F4571AFB4@smtp.emakin.com”

  8. You may add additional channel email addresses as long as needed in this list.

  9. Select “All incoming messages”

  10. Click to “Save”

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