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| Variable Name | Description |
|---|---|
| %NUMBER% | Assigned unique number of case |
| %SUBJECT% | Subject of case |
| %URL% | Hyperlink of case to access. Requires a valid user to view case. |
Rules*
This part is used for creating rules of
Direct message channels are used to start direct messaging with one or more users. Channel members are determined when creating a channel and cannot be changed later. Also direct message channels are more limited compared to other channel types.
Vakaların otomatik yönlendirilmesini ve acil durumlarına göre etiketlenmesini sağlayan kurallardır.
Time Tasks*
Web Hooks
Web hooks are used to integrate channels or cases with third-party applications. Web hook URL is automatically generated by system and cannot be changed. Please see the Channel Web Hooks page for more details.
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