...
The notification template also supports dynamically importing case properties into notification messages. Following pre-defined variables can be used.
| Variable | Description | Example Value |
|---|---|---|
| {{Number}} | The unique number of the case. | 1234 |
| {{Subject}} | The subject of the case. | |
| {{Description}} | Description of the case. | |
| {{Url}} | URL of the case. | http://mydomain.emakin.com/case/48483030-72a0-403c-8ec7-5218f7fd9f16 |
| {{Recipients}} | Recipients of notification. | John Doe, Jane Doe |
| {{ <XPath> }} | Result of evaluated xpath value. ( ex. {{Profile/MyProfile/MyField}} ) |
Message Signature
You can add signatures to the end of the notification messages. Signatures support a rich-text format that allows you to include text decorations or images. In addition, signatures may contain case-specific variables to be included in the messages. You can access these variables in the %VARIABLE_NAME% format: The following fields can be used as variables.
...