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Furthermore, all conversations in a private channel are preserved securely until the channel is deleted.

Direct Messages

This section allows users to message directly between themselves. 

Channels Basic Features

You can reach the essential features of the channels by clicking on the channel name.

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Enable Time Tracking
Enables or disables the time tracking feature for cases.

Enable Milestone
Enables or disables the milestone feature for cases.

Mail Monitoring

Emakin can automatically create cases from incoming mails by periodically monitoring one or more specified e-mail accounts.

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