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Search Work Item page provides administrative tools for tracking and managing work items of all workflows running on Emakin. It has a sophisticated search feature which you can narrow down the results by using its filter to find specific work items you need. It also lets you perform operations as forwarding work items to users, reprocessing work items which have errors or terminating if needed and seeing the work items' history details. As an admin user, go to Administration page by clicking the link on the bottom of left navigation menu and click on the Search Work Item. Search Work Item section consists of two parts which are Search Filter and Work Items.

Search Filter

Search Filter part defines the searching criterions to find intended work items. There are three basic filters and three additional detailed filter groups, those are user filters, date filters and process filters. You can click their downward arrows to expand and see the criterions they provide.

The three basic filters are as follows:

  • Instance Number
  • State
  • Caption

Instance Number
Instance number is an incremental number to tag every initiated workflow in Emakin. You can find this number from user work list or on the upper right corner of every form.

State
Specifies the state of work item.

All Items
Searches in all work items without regarding the state. 

Waiting Items
Searches in all work items as in waiting state that no action was taken.

Completed Items
Searches in all completed work items that an action was taken.

Terminated Items
Searches in all terminated work items.

Caption
Search by display name of work items. You can search with full name if you know or you can use * character to search for work items with similar names. For example searching with "Approval*" word will bring you work items whose names start with "approval".

User Filters

Criterions to filter work items depending on related user details.

Assigned To
The user that a work item is assigned to. Type a username and search for it or select it from the Recently Used or Organization menus on the pop-up.

Completed By
The user that has completed a work item. Type a username and search for it or select it from the Recently Used or Organization menus on the pop-up.

Date Filters

Criterions to filter work items depending on their date details.

Start Date
Start date of a work item. Pick a time period from datetime picker that might involve the start date of work items you are searching.

End Date
End Date of a work item. Pick a time period from datetime picker that might involve the end date of work items you are searching.

Process Filters

Criterions to filter work items depending on their process details.

Process
Name of the process that work items belong to. All processes existing on your domain are listed here.

Version
Process version number of selected process. All versions of the selected process are listed here with their current states as "TestMode", "Editing" and "Active".

State
Process state of when the workflow started. Three options are provided, those are "All", "Test" and "Active".

Work Items

Work Items section is responsible for displaying workitem search results and performing operations for batch or per item.

Clicking the search button will list the result of work items filtered by given criterions. Each row in the results table corresponds to a work item and contains its details.

  • Number is form number of work item.
  • Caption is display name of work item.
  • State is current status of work item.
  • Start Date is the starting date of work item.
  • End Date is the ending date of work item. Displayed empty if work item is in the waiting state.
  • Assigned To is the user name that work item is assigned to. Displayed empty if work item was triggered automatically.
  • Completed By is the user name that has completed the work item. Displayed empty if work item isn't completed yet or is completed automatically.
  • Process is name of process that work item belongs to. 
  • Version Number is the process version number.
  • Operation is the column that displays selected operation name when you select an operation from inner work item menu. This operation gets performed on the work item if Save action on this form is taken.

You can expand the inner work item menu by clicking the downward arrow at the left side of rows. In this menu, possible work item operations and jobs related with the work item are displayed.

Operation

Operation to be executed on related work item. This section is only visible when the work item is in "Waiting" or "Join" states.

Options provided when work item is in "Waiting" state:

  • Default Operation: Applies the default operation if any Batch Operation is selected. See the Batch Operation below for details. 
  • Do Nothing: Ignores this work item if any Batch Operation is selected. See the Batch Operation section below for details. 
  • Assign To Another Person: Assigns this work item to selected user. An identity picker will show up for you to select a user when you pick this option.
  • Terminate Instance: Ends the workflow that the related work item is tied to and also all of its waiting work items.

Options provided when work item is in "Join" state:

  • Do Nothing: Ignores this work item if any Batch Operation is selected. See the section below for details. 
  • Terminate Instance: Ends the workflow that the related work item is tied to and also all of its waiting work items.

Related Jobs

Every work item employs various jobs to accomplish its objectives such as processing itself, saving its xml form data into xml database, indexing its content for full text search etc. All these related jobs are listed under this subsection with paging options and a search feature.

  • Work Type is the name of job type.
  • Started At states when the job started.
  • Completed At states when the job completed. 
  • Duration is the duration of processing the job, which is the difference between Started At and Completed At values.
  • Number is work flow number that the job is related to.
  • State displays the current status of job. Clicking on this button will open up the log window of job where you can see many details and change the job state


Batch Operation

Operation to be performed on all the listed work items. Selected batch operaion affects only the work items in "Waiting" state.

Options listed for batch operation:

  • None: Do nothing.
  • Assign To Another Person: Assigns all work item to selected user. An identity picker will show up for you to select a user when you pick this option.
  • Terminate Instance: Ends the workflows that the work items are tied to and also all of their waiting work items.

To Change Waiting Work Item Situation

When you click on expand, related jobs window will open. Background job situation will be listed under the state title.

 
You can change waiting of background job situation to using state properties.

 

StateDefinition
 If you click this button, system will change job situation the waiting from the aborted.

 
You can change error of background job situation to using state properties.

StateDefinition
If you click this button, system will change job situation the  error from the waiting.
 If you click this button, system will change job situation the error from the aborted.

Work Item History

When you click on the background job under the history title, background history page will open. In the this page, you will see the process flow chart and the background job properties.



Section of actions:

  • Close, use to leave this page without saving.

  • Save, use to saving this page.

 

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