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Direct message channels are used to start direct messaging with one or more users. Channel members are determined when creating a channel and cannot be changed later. Also direct message channels are more limited compared to other channel types.
Channels Basic Features
When you click on the channel name, channel basic features will list.
Edit
Delete
Manage Members
Convert to Private Channel
Statics
Leave Channel
Case Management
Channels have a case management feature to manage tracked topics in addition to messaging. Case management feature is disabled by default but can be enabled by selecting edit from channel menu.
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