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Repeating Reminder
Specifies the notification time of the repeating reminders. Emakin will continue to send notifications within repeating reminder periods until the case is closed.
Notification Template Content
Notification template also supports to dynamically import case properties into notification message. Following pre-defined variables can be used.
| Variable | Description | Example Value |
|---|---|---|
| {{Number}} | Unique number of case. | 1234 |
| {{Subject}} | Subject of case. | |
| {{Description}} | Description of case. | |
| {{Url}} | URL of case. | http://mydomain.emakin.com/case/48483030-72a0-403c-8ec7-5218f7fd9f16 |
| {{ <XPath> }} | Result of evaluated xpath value. ( ex. {{Profile/MyProfile/MyField}} ) |
Message Signature
You can add signatures to the end of the notification messages. Signatures support a rich-text format that allows you to include text decorations or images. In addition, signatures may contain case-specific variables to be included in the messages. You can access these variables in the %VARIABLE_NAME% format: The following fields can be used as variables.
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