...
| Code Block |
|---|
POST /hooks/channels/f923d83a-3350-42d0-b9cb-620032730294/8459b574-62ea-4ea7-bbae-a132fbfee5df
Host: my.emakin.com
Content-Type: application/json
{
"id" : "event1",
"text" : "my message",
"attachment" : [
{
"@type": "file",
"displayName": "my file",
"ext": "txt",
"url": "http://myserver/myfile"
},
{
"@type": "link",
"url": "http://www.google.com",
"displayName": "http://www.google.com"
}]
} |
JSON with id property automatically create a new case and attach the message to case.
Updating a Case
Web hooks also supports the receive notifications about previously posted messages.
...
| Code Block |
|---|
POST /hooks/channels/f923d83a-3350-42d0-b9cb-620032730294/8459b574-62ea-4ea7-bbae-a132fbfee5df
Host: my.emakin.com
Content-Type: application/json
{
"id" : "event2",
"references" : [ "event1" ],
"text" : "my message",
"attachment" : [
{
"@type": "file",
"displayName": "my file",
"ext": "txt",
"url": "http://myserver/myfile"
},
{
"@type": "link",
"url": "http://www.google.com",
"displayName": "http://www.google.com"
}]
} |
JSON with "references" automatically appends a new message to existing case as a update message.
