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A business process, also referred to as a business method, can be understood as a grouping together of related, structured actions or tasks resulting in a specific service or product (serving a particular purpose) for a particular customer or customers, either internal or external. By using a flowchart, a process can be visualized as a sequence of activities with interleaving decision points. By using a process matrix, it can be viewed as a sequence of activities with relevance relevant rules based on data in the process.
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In general, the various tasks of a business process can be performed in one of two ways
- manually andManually
- electronically Electronically; by means of business data processing systems.
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